Alfa-Bank Ukraine has moved to new processing center

News 23 august 2018 - 11:53

On April 22, Alfa-Bank Ukraine successfully transferred payment cards to its new card service center (processing center).

Alfa-Bank Ukraine successfully carried out a challenging task to launch its own processing center and completely transferred the service of bank payment cards to a new platform. The migration process took six hours from the complete stop of cards processing till restart of cards payments and key services connection.

The customers had an opportunity to watch in real time the outstanding launch via webcasting on the bank's official website, where all actions taken by the bank's team were reported. Users could see scheduled shutdown, cards transfer, downloading and reconciliation of data, as well as activation of services, performed in in normal mode.

All operations on bank cards are currently available in full, all services are completely restored and operate in the normal mode.

«It was very important for us not to cause difficulties for our clients and quickly finish the works on launching our own processing. After all, we understand that even a few hours with no access to funds on the payment card or Internet banking today is troublesome for our clients. We are grateful to the Ukrainian Processing Center for the years of cooperation, as well as Visa and Mastercard payment systems for assistance in launching our own processing, which I am sure will become the basis for further active development of Alfa-Bank Ukraine as the largest private bank in our country, "said Alexei Karchazhkin, vice president, head of retail business of Alfa-Bank Ukraine.