Make an application in a convenient way:
— Fill up a form online;
— Call the contact center at 0 800 50 35 30;
— Visit one of the salespoints or bank branches.
After taking a decision about the credit card issue, our manager will get in touch with you to specify the procedure and place of receiving the card.
Make out all the documents and take the card in a convenient way:
— At the salespoint or the bank branch;
— Via bank courier service.
For your safety, you receive your card locked. Before starting to use it, you have to activate it.
If you received it at the Alfa-Bank branch or salespoint:
Put the card in the ATM > enter the PIN code > request for card balance.
If you received it via courier:
Call the Alfa-Bank contact center > answer the security questions.
Do not forget to sign your card on the reverse!
With your Alfa-Bank credit card, anywhere in the world, any time, you can:
pay for goods and services, including installments;
earn interest on your own funds balance;
pay utility bills in the comfort of your home.
Deposit & Earn
Documentary credits transactions
Counteraction against money laundering and “Know your customer” procedure
Fill out this form the customer confirms that the information provided is complete and accurate and agrees that the bank has the right to verify the information provided in this application and carry out such checks, which the bank considers necessary. In particular, the client authorizes the bank to communicate at a convenient time for the bank with the employer to verify the client and obtain any necessary information.
The client agrees to the bank for the provision of bank credit bureau information about the customer, it zobovzannya under the credit agreement, and other information (including information with banking secrecy contained in the application form for the loan, as well as documents provided for the loan) the Law of Ukraine "On the organization of the formation and Circulation of Credit Histories" № 2704-IV dated June 23, 2009.
Customer agrees to obtain bank information on the customer's credit history to the credit bureaus, processing, use and transfer to third parties the bank client's personal information in accordance with the Law of Ukraine "On the organization of the formation and Circulation of Credit Histories" № 2704-IV dated June 23, 2009. Customer acknowledges that he notified the bank on the inclusion of personal data in the database of personal data, as well as his recognition of his rights as defined by the Law of Ukraine "On protection of personal data" and on the persons to whom it provided data.