Western Union

Western Union

Transfer money throughout the world

Service Features

Alfa-Bank offers individuals money transfers by Western Union — an international system of express money orders, which allows sending and receiving money within 15 minutes.

  • Money transfers can be sent or received in a few minutes at 334,000 plus points located in more than 200 countries.​​
  • The high security level that guarantees transfer payment only to specified recipient is an important condition.​​
  • Sending money, you can also write a little message to the recipient.​​
  • Additional services available: check delivery to the recipient's address, telegraph notification of the recipient.​

How to make transfer

  • 1

    Visit one of Alfa-Bank branches

    ORDER

  • 2

    Bring identification document

  • 3

    Pay the cost of transfer and amount of transfer to a recipient

  • 4

    Notify a recipient a 10-digit number received when making transfer.

Service tariffs

UAH
USD
transfer amountCommission fee
> 10,0010,00
100,01 – 200,0015,003
200,01 – 300,0019,00
300,01 – 400,0022,00
400,01 – 500,0025,00
500,01 – 600,0028,00
600,01 – 800,0034,00
800,01 – 1000,0040,00
transfer amountCommission fee
1000,01 – 1500,0055,00
1500,01 – 2000,0070,00
2000,01 – 2500,0085,00
2500,01 – 3000,0090,00
3000,01 – 3500,00105,00
3500,01 – 4000,00115,00
4000,01 – 4500,00125,00
4500,01 – 5000,00135,00
transfer amountCommission fee
5000,01 – 5500,00145,00
5500,01 – 6000,00165,00
6000,01 – 6500,00180,00
6500,01 – 7000,00200,00
7000,01 – 7500,00225,00
7500,01 – 8000,00245,00
8000,01 – 8500,00270,00
8500,01 – 9000,00290,00
transfer AmountCommission
> 100,0010,00
100.01-200,0015,00
200,01 - 300,0019,00
300,01-400,0022,00
400,01-500,0025,00
500,01 - 600,0028,00
600,01-800,0034,00
800,01-1000,0040,00
transfer AmountCommission
1000,01-1500,0055,00
1500,01 – 2000,0070,00
2000,01-2500,0085,00
2500,01 – 3000,0090,00
3000,01 – 3500.00105,00
3500,01 – 4000,00115,00
4000,01 – 4500,00125,00
4500,01 – 5000,00135,00
transfer AmountCommission
5000,01-5500,00145,00
5500,01 – 6000,00165,00
6000,01 – 6500,00180,00
6500,01 – 7000,00200,00
7000,01 –  7500.00 225.00
7500,01 – 8000,00245,00
8000,01 – 8500,00270,00
8500,01 – 9000,00290,00

Limits and restrictions

Money transfer in currency
The transfer payment in the currency
 Transfer amount
identity documents
Opening an account
for individuals-residents
< 15 000 UAHno needmandatory'language
> 15 000 UAHthe required  agreements (contracts), invoices, letters, settlements, or letters of legal entities-non-residents, authorized bodies of foreign countries, letters of attorneys or notaries of foreign States, statements of claim, invitations (calls), documents on family relations and other confirming documents used in international practice.  mandatory'language
for physical persons-non-residents< 15 000 UAHrequired to attest to the source of the funds Bank card issued pursuant to rate "Card and the product”  mandatory'language
> 15 000 UAHmandatory'language
 transfer AmountSupporting documentsOpen account
for physical persons-residents< 15 000 UAHno neednot sure
> 15 000 UAHthe required   agreements (contracts), invoices, letters, settlements, or letters of legal entities-non-residents, authorized bodies of foreign countries, letters of attorneys or notaries of foreign States, statements of claim, invitations (calls), documents on family relations and other confirming documents used in international practice.  sure
for physical persons-non-residents< 15 000 UAHthe necessary supporting source of funds

Bank card issued pursuant to the tariff "the Map and the product"  
not sure
> 15 000 UAHsure

Western Union agent names and locations:

The payment service provider is Western Union Network (France) SAS

Location: 92095 France, 5-6 Place de l'Iris, Paris la Defense CEDEX

Types of Western Union money transfer services:

  • money transfers between individuals (residents and non-residents) within or outside Ukraine in accordance with the current legislation of Ukraine;
  • paying out money transfers to individuals (residents and non-residents) received from abroad or within Ukraine from individuals (residents or non-residents) or legal entities provided that the relevant agreement is signed with Western Union, in accordance with the applicable legislation of Ukraine.

Types of foreign currency transfers:

  • US dollars (sending and paying out money abroad/received from abroad);
  • Euro (sending to and paying out money received from the countries listed by Western Union);
  • Russian roubles (sending to and paying out money received from the countries listed by Western Union);
  • UAH (sending and paying out money within Ukraine).

General Terms and Conditions for Money Transfers

Please find more detailed information on the Western Union website at https://www.westernunion.com/UA/ua/legal/terms-conditions.html.

Availability of money for recipients

The money transferred with Western Union can be paid out within a few minutes.

Procedure for resolving disputes between participants and users of payment systems

All disputes arising between participants and users* of the  Western Union money transfer system shall be settled through negotiation, as well as in court in accordance with the legislation of Ukraine.

 * - users of the Western Union money transfer system are senders and recipients of transfers

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