The Bank today

Alfa-Bank Ukraine is a major Ukrainian commercial bank with international capital. The bank is owned by a private investment holding company ABH Holdings SA (ABHH) with investments in financial institutions in Ukraine, Belarus, Kazakhstan, the Netherlands and Russia, having representative offices in Cyprus and the United Kingdom. The bank was founded in 1992. Since 2001, it has been operating under the brand Alfa-Bank Ukraine. The bank is one of the most sustainable and reliable banks in Ukraine holding leading positions in all segments of the banking market. The bank is among the top 10 financial institutions in the country in terms of assets according to the data of the National Bank of Ukraine.

Alfa-Bank Ukraine provides convenient modern banking solutions to clients in all segments: from individuals to the largest companies, being one of the leaders in the introduction of new technologies.

Service quality

Service quality is our key priority in client relations and we work hard to improve customer experience with the bank.

read more

Press center

Here you can find the latest news of the company.

Press-service of Alfa-Bank Ukraine is always ready to provide media with comments on the bank's services, on current industry events, on the situation in the banking sector, to answer questions about the bank's activities, and to organize interviews with company representatives.


Reference Information



official full name


official short name

100 Velyka Vasylkivska str., Kyiv, 03150

registered office address

100 Velyka Vasylkivska str., Kyiv, 03150

mailing address*



To resolve service issues, the Bank will call from the following range of numbers


Contact Center


free from mobile

0 800 50 20 50

For calls within Ukraine (free of charge)

+380 44 298 80 00

for calls from abroad

Viktoriya Mykhailo

Chairman of the Management Board

Oleksii Savenko

Chief Accountant

* for e-mails, requests and documents, including those signed with a qualified electronic signature, except for: - those related to the disclosure of bank secrecy;
 - any settlement documents, including those related to mandatory deductions;
 - those the provision and receipt of which must be or is stipulated by agreements;
 - documents related to imposition of any encumbrance in respect of customer accounts (decisions to seize the money, etc.);
 - documents that confirm and/or verify the customer’s identity.

The bank receives the documents listed as exceptions in the manner prescribed by law, which are sent to the postal address specified on its website.

** The service is available for subscribers of all GSM-operators of Ukraine. Only for adults.

Standard settlement instructions in UAH


official short name


bank code




Correspondent account
with The National Bank of Ukraine


bank code (NBU)


VAT identification number

Standard settlement instructions in foreign currencies


SWIFT code

Standard settlement instructions of JSC «ALFA-BANK»


Reuters dealing code


Legal Entity Identification (LEI)


foreign tax identification number (TIN)



Alfa-Bank Ukraine was registered with the National bank of Ukraine on 24th March 1993 under the registration number 158. Its current banking license was re-issued on 5 October 2011. The bank is entitled to conduct different types of banking operations under the current legislation and the written permits issued by the National bank of Ukraine.

The bank holds licenses issued by the National securities and stock market commission which allows the bank to conduct professional activities on the stock market, including depositary activities of depositary institution, custodian activities of joint investment institutions, activities on security trading: brokerage, underwriting and dealing activities.

Domestic fraud and corruption hotline

If you have information about possible fraudulent actions or corruption on the part of Bank employees, please inform us using the form, or by sending a letter to We will defeat scammers and corrupt officials together!

To send a complaint

Alfa-Bank Ukraine in social media

We use popular social media to inform our readers about our business and support our clients’ interaction with the bank.

In our community you can learn about the latest banking solutions, innovations and know-how to help you in financial planning and management of your funds.

We are interested in your opinion — and we use it to improve the quality of service and optimize our work. On Facebook you can assess both the Alfa-Bank page and the bank itself.

Join us, we will be glad to see you!