Alfa-Bank Ukraine is a major Ukrainian commercial bank with international capital. The bank is owned by a private investment holding company ABH Holdings SA (ABHH) with investments in financial institutions in Ukraine, Belarus, Kazakhstan, the Netherlands and Russia, having representative offices in Cyprus and the United Kingdom. The bank was founded in 1992. Since 2001, it has been operating under the brand Alfa-Bank Ukraine. The bank is one of the most sustainable and reliable banks in Ukraine holding leading positions in all segments of the banking market. The bank is among the top 10 financial institutions in the country in terms of assets according to the data of the National Bank of Ukraine.
Alfa-Bank Ukraine provides convenient modern banking solutions to clients in all segments: from individuals to the largest companies, being one of the leaders in the introduction of new technologies.
Service quality is our key priority in client relations and we work hard to improve customer experience with the bank.more
Alfa Bank Ukraine is a responsible bank and supports sponsorship and charity programs promoting the social and cultural development of society.
Alfa-Bank’s social investment priorities are the support of the national culture and art , as well as helping the orphans and sick children.
Here you can find the latest news of the company.
Press-service of Alfa-Bank Ukraine is always ready to provide media with comments on the bank's services, on current industry events, on the situation in the banking sector, to answer questions about the bank's activities, and to organize interviews with company representatives.
JOINT-STOCK COMPANY «ALFA-BANK»official full name
JSC «ALFA-BANK»official short name
4/6 Desyatynna str., Kyiv, 01001, Ukrainelegal address
4/6 Desyatynna str., Kyiv, 01001, Ukrainemailing address
+380 44 490 46 00telephone number
To resolve service issues, the Bank will call from the following range of numbers (only outgoing calls):
Vodafone: 380 95 295 63 15 - 380 95 295 63 60
Lifecell: 380 73 295 63 15 - 3807 329 563 51
Kyivstar: 380 67 225 61 15 - 38 067 225 61 76
3344*for calls from mobile phones
0800 50 20 50lines open 24 hours
+380 44 590 37 37
lines open 24 hours, seven days a week
+380 46 261 61 11
for calls from abroad
+380 44 490 16 74
Viktoriya MykhailoChairman of the Management Board
Svitlana GolovkovaChief Accountant
*A call to the short number 3344 costs UAH 2.00. The tariff in UAH includes VAT. Pension Fund tax is charged additionally at the rate of 7.5% of the service cost excluding VAT. The service is available for subscribers of all GSM-operators of Ukraine. Only for adults.
Standard settlement instructions in UAH
JSC «ALFA-BANK»official short name
bank code (NBU)
VAT identification number
Standard settlement instructions in foreign currencies
ALFA UA UK
Reuters dealing code
Legal Entity Identification (LEI)
foreign tax identification number (TIN)
Alfa-Bank Ukraine was registered with the National bank of Ukraine on 24th March 1993 under the registration number 158. Its current banking license was re-issued on 5 October 2011. The bank is entitled to conduct different types of banking operations under the current legislation and the written permits issued by the National bank of Ukraine.
The bank holds licenses issued by the National securities and stock market commission which allows the bank to conduct professional activities on the stock market, including depositary activities of depositary institution, custodian activities of joint investment institutions, activities on security trading: brokerage, underwriting and dealing activities.
Если Вы владеете информацией о возможных мошеннических действиях или проявлениях коррупции со стороны сотрудников Банка просим сообщить об этом с помощью формы, или путем направления письма в адрес firstname.lastname@example.org. Победим мошенников и коррупционеров вместе!Send complaint
Fill out this form the customer confirms that the information provided is complete and accurate and agrees that the bank has the right to verify the information provided in this application and carry out such checks, which the bank considers necessary. In particular, the client authorizes the bank to communicate at a convenient time for the bank with the employer to verify the client and obtain any necessary information.
The client agrees to the bank for the provision of bank credit bureau information about the customer, it zobovzannya under the credit agreement, and other information (including information with banking secrecy contained in the application form for the loan, as well as documents provided for the loan) the Law of Ukraine "On the organization of the formation and Circulation of Credit Histories" № 2704-IV dated June 23, 2009.
Customer agrees to obtain bank information on the customer's credit history to the credit bureaus, processing, use and transfer to third parties the bank client's personal information in accordance with the Law of Ukraine "On the organization of the formation and Circulation of Credit Histories" № 2704-IV dated June 23, 2009. Customer acknowledges that he notified the bank on the inclusion of personal data in the database of personal data, as well as his recognition of his rights as defined by the Law of Ukraine "On protection of personal data" and on the persons to whom it provided data.