Information about commercial bank Alfa-Bank Ukraine

Branches/ATMs

Shareholders and owners of a substantial participation

Corporate governance

Risk management

Internal audit

The Supervisory Board

Management

Management Board

Information Disclosure

Committees

Career

The Bank today

Alfa-Bank Ukraine is a major Ukrainian commercial bank with international capital. The bank is owned by a private investment holding company ABH Holdings SA (ABHH) with investments in financial institutions in Ukraine, Belarus, Kazakhstan, the Netherlands and Russia, having representative offices in Cyprus and the United Kingdom. The bank was founded in 1992. Since 2001, it has been operating under the brand Alfa-Bank Ukraine. The bank is one of the most sustainable and reliable banks in Ukraine holding leading positions in all segments of the banking market. The bank is among the top 10 financial institutions in the country in terms of assets according to the data of the National Bank of Ukraine.

Alfa-Bank Ukraine provides convenient modern banking solutions to clients in all segments: from individuals to the largest companies, being one of the leaders in the introduction of new technologies.

Mission Values Strategy

Service quality

Service quality is our key priority in client relations and we work hard to improve customer experience with the bank.

Press center

Here you can find the latest news of the company.

Press-service of Alfa-Bank Ukraine is always ready to provide media with comments on the bank's services, on current industry events, on the situation in the banking sector, to answer questions about the bank's activities, and to organize interviews with company representatives.

press@alfabank.kiev.ua

e-mail

News Information for customers Notifications

write to the press center

Reference Information

Contacts

Requisites

Licenses

Appeals

JOINT-STOCK COMPANY «ALFA-BANK»

official full name

JSC «ALFA-BANK»

official short name

100 Velyka Vasylkivska str., Kyiv, 03150

registered office address

100 Velyka Vasylkivska str., Kyiv, 03150

mailing address

ccd@alfabank.kiev.ua

e-mail

To resolve service issues, the Bank will call from the following range of numbers (only outgoing calls):

Contact Center

3344*

for calls from mobile phones

+380 44 494 01 01

according to the tariffs of your operator

+380 46 261 61 11

for calls from abroad

Viktoriya Mykhailo

Chairman of the Management Board

Oleksii Savenko

Chief Accountant

*A call to the short number 3344 costs UAH 2.00. The tariff in UAH includes VAT. Pension Fund tax is charged additionally at the rate of 7.5% of the service cost excluding VAT. The service is available for subscribers of all GSM-operators of Ukraine. Only for adults.

Standard settlement instructions in UAH

JSC «ALFA-BANK»

official short name

300346

bank code

23494714

EDRPOU code

UA033000010000032000102001026

Correspondent account
with The National Bank of Ukraine

300001

bank code (NBU)

234947126659

VAT identification number

Standard settlement instructions in foreign currencies

ALFA UA UK
SWIFT code

Standard settlement instructions of JSC «ALFA-BANK»

ALFK

Reuters dealing code

549300UJJWR7V7RCM192

Legal Entity Identification (LEI)

23494714

foreign tax identification number (TIN)

TR7882.00000.LE.804

GIIN

Alfa-Bank Ukraine was registered with the National bank of Ukraine on 24th March 1993 under the registration number 158. Its current banking license was re-issued on 5 October 2011. The bank is entitled to conduct different types of banking operations under the current legislation and the written permits issued by the National bank of Ukraine.

The bank holds licenses issued by the National securities and stock market commission which allows the bank to conduct professional activities on the stock market, including depositary activities of depositary institution, custodian activities of joint investment institutions, activities on security trading: brokerage, underwriting and dealing activities.

Information on citizens' appeal to the National Bank of Ukraine at the link: bank.gov.ua/ua/contacts

Domestic fraud and corruption hotline

If you have information about possible fraudulent actions or corruption on the part of Bank employees, please inform us using the form, or by sending a letter to antifraud@alfabank.kiev.ua. We will defeat scammers and corrupt officials together!

To send a complaint

Alfa-Bank Ukraine in social media

We use popular social media to inform our readers about our business and support our clients’ interaction with the bank.

In our community you can learn about the latest banking solutions, innovations and know-how to help you in financial planning and management of your funds.

We are interested in your opinion — and we use it to improve the quality of service and optimize our work. On Facebook you can assess both the Alfa-Bank page and the bank itself.

Join us, we will be glad to see you!

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